complain letter sample 2

November 15, 2010



Dedi Suprman

Indofood Inc.

Sudirman Street,

Jakarta

654210



Dear , Dedi Supratman



I have just received your shipment of computer part. I understand that the busy nature of your business makes it reasonable to expect the occasional late delivery. However, this is the third late shipment we have received in the past last month.



Although I am confident that this is an exceptional circumstance, surely you can understand that this level of delay causes us significant inconveniences. I am also certain that quick dispatch of our orders would help reserve space in your inventory for new orders.



You know that we would like to continue to do business with you. I would thus greatly appreciate your care and attention in this matter to ensure that our future orders arrive in a reasonable amount of time.



Sincerely,





Shiroyama